Terms and conditions

Welcome to Festival Football Shirts. Based in Gloucester, UK, we provide top quality festival clothing and shirts. Please review our store terms and policies below to understand how we manage orders, delivery, returns, and payments.

Store terms and purchasing policies

We want your shopping experience to be simple and transparent. Find clear answers to common questions about ordering, shipping, and returns below.

What condition are the shirts in?

All our t-shirts and football shirts are brand new, ensuring pristine quality when your festival order arrives.

What payment methods do you accept?

We accept secure payments via PayPal, making online transactions quick, simple, and secure.

How fast are orders dispatched and delivered?

All orders are processed and dispatched within five working days. We send all parcels using Royal Mail Tracked 24 postage for swift and dependable delivery within the UK.

What is your return policy?

Returns must be requested and returned within 7 days of receiving your item. Please contact us promptly to initiate the return process.

What happens if an item arrives damaged?

If your shirt arrives damaged, please send us photographic evidence immediately. We will issue a replacement once the damaged goods have been received back.

Can I cancel or amend an order once placed?

Because orders are prepared promptly within our dispatch window, please contact our team as soon as possible if you require any changes or cancellations.